Gandi.net Groups

Domain General: Re: Slowest Support in the world

In topic: Slowest Support in the world

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On Mar, 29 2007 00:01 CEST, Domain Guru wrote:
Has anyone else expeierenced this with them ?

Do they ever answer support tickets timely ???

Is there any contact number to actually talk to someone ?
Well..
Yes,
I use them for emergencies!
Their servers and system is really super!
I NEVER experienced any problem in any case!
They respond to support tickets not in a late fashion. May be an hour or
two or few hours.
contact numbers (for legal/administrative I think not for customer care)
 are here:
http://groups.gandi.net/terms

but I doubt they will help you or give you a priority over all of us, if
they didn't make phone support a method for all.

I am generally happy with them.

Mohamed
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