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Mail General: <Ref850633> DOMAIN : simedia.net

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Hi,

Can you please chase this ticket.
My mail forwarding seem to be corrupt since the new DNS servers change.

I had a rule to forward: *@simedia.net to another address.
This doesnt seem to be working anymore. 
Also I can't seem to edit the rule  anymore.
My problem is that I am losing important emails.
On Jul, 2 2007 12:15 CEST, Stelios Issaias wrote:
Hi,

Can you please chase this ticket.
My mail forwarding seem to be corrupt since the new DNS servers
change.

I had a rule to forward: *@simedia.net to another address.
This doesnt seem to be working anymore. 
Also I can't seem to edit the rule  anymore.
My problem is that I am losing important emails.
Hello,

We have had several e-mail exchanges with you on this topic, some of
which request further information, though we are waiting for your
reply. Please check your Gmail spam folder, as is it possible some of
our replies may be there.

In any event, you will be receiving an e-mail summarizing the situation
in a few minutes.

For the benefit of others who may be reading this post, note that if you
had a catch-all address while you were using our old forwarding servers,
when you change to our new DNS the catch-all is removed.

We allow an unlimited number of e-mail aliases, and 1,000 forwarding
addresses in its place however.

Stelios, your other problems are addressed in your latest e-mail.


Best regards,
Ryan
http://www.gandi.net/
Thank you for the quick reply.
I only received one email at the gmail account which I replied straight
away. 

There is nothing inside my gmail account except your email asking for
the bounce message.



On Jul, 2 2007 12:47 CEST, Ryan (Gandi) wrote:
On Jul, 2 2007 12:15 CEST, Stelios Issaias wrote:
Hi,

Can you please chase this ticket.
My mail forwarding seem to be corrupt since the new DNS servers
change.

I had a rule to forward: *@simedia.net to another address.
This doesnt seem to be working anymore. 
Also I can't seem to edit the rule  anymore.
My problem is that I am losing important emails.
Hello,

We have had several e-mail exchanges with you on this topic, some of
which request further information, though we are waiting for your
reply. Please check your Gmail spam folder, as is it possible some of
our replies may be there.

In any event, you will be receiving an e-mail summarizing the
situation
in a few minutes.

For the benefit of others who may be reading this post, note that if
you
had a catch-all address while you were using our old forwarding
servers,
when you change to our new DNS the catch-all is removed.

We allow an unlimited number of e-mail aliases, and 1,000 forwarding
addresses in its place however.

Stelios, your other problems are addressed in your latest e-mail.


Best regards,
On Jul, 2 2007 12:52 CEST, Stelios Issaias wrote:
Thank you for the quick reply.
I only received one email at the gmail account which I replied
straight
away. 

There is nothing inside my gmail account except your email asking for
the bounce message.
I see!

I just had a look at your other messages, they were using simedia.net as
the reply address domain...so if you were having problems with your
domain's e-mail, that would explain quite a lot! :)

Let's stick to your Gmail address for support on this topic. You should
now have a nice long letter waiting for you in there, please reply to
that mail to continue the discussion. It will be easier having just one
communication vector.

Otherwise - for you Gandi Group readers out there, if you have a problem
with the e-mail of one of your domains (or if your domain has expired),
it is best to not sent an e-mail from the domain experiencing
problems...


All the best,
Ryan
http://www.gandi.net/