Hello, I have a server with ip 92.243.11.142 (VM #5709), some hours ago I've rebooted the server after installing and uninstalling IPtables firewall, and then i'm unable to ping it (so can't login via ssh), every request to Apache fails with a Timeout error... What can I do?
Hosting expert mode: server doesn't boot (correctly)
You should be logged in to post new messages. Create an account.
- By:
Simone Lusenti - Date: on 2008 Avr. 22 22:09
- Subject: server doesn't boot (correctly)
- By: Romuald
- Date: on 2008 Avr. 23 11:12
- Subject: Re: server doesn't boot (correctly)
Simone Lusenti wrote:
Hello, I have a server with ip 92.243.11.142 (VM #5709), some hours ago I've rebooted the server after installing and uninstalling IPtables firewall, and then i'm unable to ping it (so can't login via ssh), every request to Apache fails with a Timeout error... What can I do?
This server is currently in an halted state, that's why it is not responding :) You can start it in your web interface from: https://www.gandi.net/admin/hosting/list If the server still does not respond after you have started it, please contact Gandi's customer care department so they can temporarily activate your console.
Romuald Brunet Attention à mon addresse email de dyslexique
- By:
Simone Lusenti
- Date: on 2008 Avr. 23 12:04
- Subject: Re: server doesn't boot (correctly)
On Avr, 23 2008 11:12 CEST, Romuald wrote:
Simone Lusenti wrote:Hello, I have a server with ip 92.243.11.142 (VM #5709), some hours ago I've rebooted the server after installing and uninstalling IPtables firewall, and then i'm unable to ping it (so can't login via ssh), every request to Apache fails with a Timeout error... What can I do?This server is currently in an halted state, that's why it is not responding :) You can start it in your web interface from: https://www.gandi.net/admin/hosting/list If the server still does not respond after you have started it, please contact Gandi's customer care department so they can temporarily activate your console.
Yes, the server is halted because I have stopped it yesterday evening, but now it's 'started' and still not responding (as if it were stopped)
- By:
Simone Lusenti
- Date: on 2008 Avr. 23 12:05
- Subject: Re: server doesn't boot (correctly)
On Avr, 23 2008 11:12 CEST, Romuald wrote:
Simone Lusenti wrote:Hello, I have a server with ip 92.243.11.142 (VM #5709), some hours ago I've rebooted the server after installing and uninstalling IPtables firewall, and then i'm unable to ping it (so can't login via ssh), every request to Apache fails with a Timeout error... What can I do?This server is currently in an halted state, that's why it is not responding :) You can start it in your web interface from: https://www.gandi.net/admin/hosting/list If the server still does not respond after you have started it, please contact Gandi's customer care department so they can temporarily activate your console.
Yes, the server is halted because I have stopped it yesterday evening, but now it's 'started' and still not responding (as if it were stopped) I have sent an email using the form at https://www.gandi.net/faq/form_contact_sup... is this the way to contact the customer care center?