I used Gandi register domain name many years, today Gandi sent me a mail say: Hello, This is an automatic e-mail. We have not yet received your payment for the orders listed below........... but many years I can use the gandi no any problem, why today not?
Domain General: why not yet received my payment ?
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- By: Even Wu
- Date: on 2007 Jun. 3 13:28
- Subject: why not yet received my payment ?
- By: Ryan (Gandi)
- Date: on 2007 Jun. 9 07:54
- Subject: Re: why not yet received my payment ?
On Jun, 3 2007 15:28 CEST, Even Wu wrote:
I used Gandi register domain name many years, today Gandi sent me a mail say: Hello, This is an automatic e-mail. We have not yet received your payment for the orders listed below........... but many years I can use the gandi no any problem, why today not?
Hello, We have added a new automated mailer that looks for sessions that have not yet been paid, and sends out a reminder. But! Quite often, our customers have abandoned orders, or orders that were not completed (they made the same order at a later date and paid). Our system sends out a reminder for the order that has not been paid - even though the customer may have created a new session at a different time and paid. I would advise that you have a look at your invoices, and if you see that you have already paid for the operation in another session, you may safely cancel the operation in progress. If you have any doubts, please contact our customer support team. Best regards,
Ryan http://www.gandi.net/