Hi,
I can't seem to get a response out of the gandi email support form, so I
figured I would try this. I have three domains with gandi. One of them
is my major one, and it's the one that I have actual hosting for. My
main email address is at this domain, and email addresses from the
other two domains have always forwarded to it without issue. Recently,
I changed the email handling for the main domain to Google's "gmail for
your domain," and it's working fine. However, the two other domains now
seem incapable of forwarding mail. I keep getting an error from the
gandi Postfix program. Here it is:
This is the Postfix program at host lagavulin.gandi.net.
I'm sorry to have to inform you that your message could not be delivered
to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your
own text from the attached returned message.
The Postfix program
<dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>): User
unknown in virtual alias table
If somebody knows what's going on, I would really appreciate help. Thank
you!
DC
Domain General: email forwards not working
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- By: DC
- Date: on 2007 Feb. 8 16:31
- Subject: email forwards not working
- By: Markus
- Date: on 2007 Feb. 10 10:56
- Subject: Re: email forwards not working
Hi, same problem here. Just changed my domain to forward emails to gmail account but something is not working. No response from Gandi email support either. Been checking all the faq and googled enough and I do think that everything is fine with the settings. ping: cannot resolve xxxxx.xxx: Unknown host traceroute: unknown host xxxxx.xxx Looking for an asnwer from Gandi team, please ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:
Hi,
I can't seem to get a response out of the gandi email support form, so
I
figured I would try this. I have three domains with gandi. One of them
is my major one, and it's the one that I have actual hosting for. My
main email address is at this domain, and email addresses from the
other two domains have always forwarded to it without issue. Recently,
I changed the email handling for the main domain to Google's "gmail
for
your domain," and it's working fine. However, the two other domains
now
seem incapable of forwarding mail. I keep getting an error from the
gandi Postfix program. Here it is:
This is the Postfix program at host lagavulin.gandi.net.
I'm sorry to have to inform you that your message could not be
delivered
to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your
own text from the attached returned message.
The Postfix program
<dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>):
User
unknown in virtual alias table
If somebody knows what's going on, I would really appreciate help.
Thank
you!
DC
- By: Ione Smith
- Date: on 2007 Feb. 10 11:04
- Subject: Re: email forwards not working
I think the forwarding servers at Gandi are down. I haven't changed anything about my gandi services in a long time, but as of yesterday mail to at least one of my accounts is not being delivered either. On Feb, 10 2007 11:56 CET, Markus Räipiö wrote:
Hi, same problem here. Just changed my domain to forward emails to gmail account but something is not working. No response from Gandi email support either. Been checking all the faq and googled enough and I do think that everything is fine with the settings. ping: cannot resolve xxxxx.xxx: Unknown host traceroute: unknown host xxxxx.xxx Looking for an asnwer from Gandi team, please ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:Hi, I can't seem to get a response out of the gandi email support form, so I figured I would try this. I have three domains with gandi. One of them is my major one, and it's the one that I have actual hosting for. My main email address is at this domain, and email addresses from the other two domains have always forwarded to it without issue. Recently, I changed the email handling for the main domain to Google's "gmail for your domain," and it's working fine. However, the two other domains now seem incapable of forwarding mail. I keep getting an error from the gandi Postfix program. Here it is: This is the Postfix program at host lagavulin.gandi.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The Postfix program <dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>): User unknown in virtual alias table If somebody knows what's going on, I would really appreciate help. Thank you! DC
- By: Nicolas (Gandi)
- Date: on 2007 Feb. 10 12:53
- Subject: Re: email forwards not working
Yes we are currently working to get the service back as soon as possible. Sorry for the inconvenience. Nicolas Ione Smith wrote:
I think the forwarding servers at Gandi are down. I haven't changed anything about my gandi services in a long time, but as of yesterday mail to at least one of my accounts is not being delivered either. On Feb, 10 2007 11:56 CET, Markus Räipiö wrote:Hi, same problem here. Just changed my domain to forward emails to gmail account but something is not working. No response from Gandi email support either. Been checking all the faq and googled enough and I do think that everything is fine with the settings. ping: cannot resolve xxxxx.xxx: Unknown host traceroute: unknown host xxxxx.xxx Looking for an asnwer from Gandi team, please ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:Hi, I can't seem to get a response out of the gandi email support form, so I figured I would try this. I have three domains with gandi. One of them is my major one, and it's the one that I have actual hosting for. My main email address is at this domain, and email addresses from the other two domains have always forwarded to it without issue. Recently, I changed the email handling for the main domain to Google's "gmail for your domain," and it's working fine. However, the two other domains now seem incapable of forwarding mail. I keep getting an error from the gandi Postfix program. Here it is: This is the Postfix program at host lagavulin.gandi.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The Postfix program <dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>): User unknown in virtual alias table If somebody knows what's going on, I would really appreciate help. Thank you! DC
- By: Jim Jackson
- Date: on 2007 Feb. 10 14:03
- Subject: Re: email forwards not working
On Feb, 10 2007 12:04 CET, Ione Smith wrote:
I think the forwarding servers at Gandi are down.
SNIP Yes, I have tried emailing myself and am still waiting for the mail to be forwarded over 12 hours later, I also know of earlier mails which haven't arrived. I got my first mail through just 5 minutes ago it had been delayed nearly 20hours. Received: from smtp1.freeserve.com (smtp1.wanadoo.co.uk [193.252.22.158]) by lagavulin.gandi.net (Postfix) with ESMTP id 7B2821CCFC for <webmaster@westfifesnp.org>; Sat, 10 Feb 2007 14:55:35 +0100 (CET) Received: from smtp1.freeserve.com (mwinf3012 [172.22.159.36]) by mwinf3010.me.freeserve.com (SMTP Server) with ESMTP id 1B2AA5C0069A for <webmaster@westfifesnp.org>; Fri, 9 Feb 2007 19:22:50 +0100 (CET) Gandi should at least state that there's a problem on their web site rather than the "Network Status: OK" that's there at the moment. I also set up a new blog and am still waiting for the DNS to be updated 18 hours later, it's supposed to take 3 hours. Jim J BTW Lagavulin is one of my favourite Whiskies.
- By: Nicolas (Gandi)
- Date: on 2007 Feb. 10 15:02
- Subject: Re: email forwards not working
Jim Jackson wrote:
On Feb, 10 2007 12:04 CET, Ione Smith wrote:I think the forwarding servers at Gandi are down.SNIP Yes, I have tried emailing myself and am still waiting for the mail to be forwarded over 12 hours later, I also know of earlier mails which haven't arrived. I got my first mail through just 5 minutes ago it had been delayed nearly 20hours. Received: from smtp1.freeserve.com (smtp1.wanadoo.co.uk [193.252.22.158]) by lagavulin.gandi.net (Postfix) with ESMTP id 7B2821CCFC for <webmaster@westfifesnp.org>; Sat, 10 Feb 2007 14:55:35 +0100 (CET) Received: from smtp1.freeserve.com (mwinf3012 [172.22.159.36]) by mwinf3010.me.freeserve.com (SMTP Server) with ESMTP id 1B2AA5C0069A for <webmaster@westfifesnp.org>; Fri, 9 Feb 2007 19:22:50 +0100 (CET) Gandi should at least state that there's a problem on their web site rather than the "Network Status: OK" that's there at the moment.
The network page is in the short todo list to have the detail service per service. The mail forwarding system is back for 3 hours now but still slow as we have huge mail queue to deliver. We are currently working on the new Gandi mail architecture, it should be in place in march
I also set up a new blog and am still waiting for the DNS to be updated 18 hours later, it's supposed to take 3 hours.
Have you a ticket to our customer care, I confirm that (except for .FR) a DNS change takes less than 3 hours. http://blog.westfifesnp.org/ is working fine for me Nicolas
Jim J BTW Lagavulin is one of my favourite Whiskies.
- By: Jim Jackson
- Date: on 2007 Feb. 10 15:49
- Subject: Re: email forwards not working
On Feb, 10 2007 16:02 CET, Nicolas (Gandi) wrote:
We are currently working on the new Gandi mail architecture, it should be in place in march
Good, I can confirm that my mails are now being forwarded (very quickly).
I also set up a new blog and am still waiting for the DNS to be updated 18 hours later, it's supposed to take 3 hours.Have you a ticket to our customer care, I confirm that (except for .FR) a DNS change takes less than 3 hours. http://blog.westfifesnp.org/ is working fine for me Nicolas
That's not the blog I have trouble with it's the one associated with my j2fm.net domain. Jim J
- By: Nicolas (Gandi)
- Date: on 2007 Feb. 10 16:00
- Subject: Re: email forwards not working
That's not the blog I have trouble with it's the one associated with my j2fm.net domain. Jim J
YOu zone file was not correctly configured to access to your blog at the desired url (it was set up on http://blog.j2...) I change your DNS settings and it should be ok in 10 mins Nicolas
- By: DC
- Date: on 2007 Feb. 10 16:41
- Subject: Re: email forwards not working
On Feb, 10 2007 16:49 CET, Jim Jackson wrote:
On Feb, 10 2007 16:02 CET, Nicolas (Gandi) wrote:We are currently working on the new Gandi mail architecture, it should be in place in marchGood, I can confirm that my mails are now being forwarded (very quickly).
It's great that the forwards are working in general again. However, forwarding to "gmail for your domain" is still not working. It's not just delayed; I mean, it fails INSTANTLY by bouncing the message with the error that's in my first post here. Please, Gandi, at least examine the problem...this is a huge irritation for me. I've also confirmed that my forwards can work, as I set one up temporarily to a non-gmail address, and it's working fine. Also, a little tip: not responding to customer service emails really enrages customers. I think if this new forum were not here, I might be moving my domain hosting today instead of typing this message.
- By: Jim Jackson
- Date: on 2007 Feb. 10 17:01
- Subject: Re: email forwards not working
On Feb, 10 2007 17:00 CET, Nicolas (Gandi) wrote:
That's not the blog I have trouble with it's the one associated with my j2fm.net domain. Jim JYOu zone file was not correctly configured to access to your blog at the desired url (it was set up on http://blog.j2.. I change your DNS settings and it should be ok in 10 mins Nicolas
Nope, that's one hour now and my blog name fm--.j2fm.net is still not
resolving.
There must be a glitch because I definitely set the blog with this name
not "blog.j2fm.net" and this is what was listed as the blog name on
www.gandi.net
I can administer my blog at blog.gandi.net and it also gives
fm--.j2fm.net as the blog address link under "View Site".
When I realised that my preferred blog hostname wasn't working the first
thing I tried was the default blog.<mydomain> which did resolve but told
me that no blog was associated with it (it doesn't resolve now though).
Jim J
- By: Nicolas (Gandi)
- Date: on 2007 Feb. 10 17:04
- Subject: Re: email forwards not working
I'm on it and it's working for 30 mins minimum (last time I check) Empty your browser cache and restart it. Nicolas
- By: Jim Jackson
- Date: on 2007 Feb. 10 17:13
- Subject: Re: email forwards not working
On Feb, 10 2007 18:01 CET, Jim Jackson wrote:
On Feb, 10 2007 17:00 CET, Nicolas (Gandi) wrote: Nope, that's one hour now and my blog name fm--.j2fm.net is still not resolving. There must be a glitch because I definitely set the blog with this
SNIP It's started working now 5 minutes ago, thank you Jim J
- By: Markus
- Date: on 2007 Feb. 10 18:18
- Subject: Re: email forwards not working
Gmail forward still not working any idea why ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:
Hi,
I can't seem to get a response out of the gandi email support form, so
I
figured I would try this. I have three domains with gandi. One of them
is my major one, and it's the one that I have actual hosting for. My
main email address is at this domain, and email addresses from the
other two domains have always forwarded to it without issue. Recently,
I changed the email handling for the main domain to Google's "gmail
for
your domain," and it's working fine. However, the two other domains
now
seem incapable of forwarding mail. I keep getting an error from the
gandi Postfix program. Here it is:
This is the Postfix program at host lagavulin.gandi.net.
I'm sorry to have to inform you that your message could not be
delivered
to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your
own text from the attached returned message.
The Postfix program
<dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>):
User
unknown in virtual alias table
If somebody knows what's going on, I would really appreciate help.
Thank
you!
DC
- By: Ryan (Gandi)
- Date: on 2007 Feb. 11 13:16
- Subject: Re: email forwards not working
On Feb, 10 2007 19:18 CET, Markus Räipiö wrote:
Gmail forward still not working any idea why ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:Hi, I can't seem to get a response out of the gandi email support form, so I figured I would try this. I have three domains with gandi. One of them is my major one, and it's the one that I have actual hosting for. My main email address is at this domain, and email addresses from the other two domains have always forwarded to it without issue. Recently, I changed the email handling for the main domain to Google's "gmail for your domain," and it's working fine. However, the two other domains now seem incapable of forwarding mail. I keep getting an error from the gandi Postfix program. Here it is: This is the Postfix program at host lagavulin.gandi.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The Postfix program <dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>): User unknown in virtual alias table If somebody knows what's going on, I would really appreciate help. Thank you! DC
Gmail often thinks that mail forwarded from Gandi (and sometimes even Gandi's customer care replies!) are spam and instantly puts them in the Spam (or Junk) folder. Gmail (and Hotmail) users might want to check and see whether or not this is the case, by logging into their online mail interfaces and checking the Spam folder. Therefore, if your forwarding configuration (I am not talking about the "Gmail for your domain" service, which has nothing to do with Gandi's free e-mail forwarding service, but rather the creation of MX records to point the domain to Google's mail servers) is correct, and if you do not see your forwarded mails in your inbox, you should look in your spam folder... ** a quick note about "Gmail for your domain" -> Before setting this up, you might want to have a look at our FAQ, at the following page: http://www.gandi.net/faq/view_question/en/... Please keep in mind, however, that in the case of using that service, it is Google that manages your mails and not Gandi - as you are using Google's mail servers...
Ryan http://www.gandi.net/
- By: Markus
- Date: on 2007 Feb. 11 13:44
- Subject: Re: email forwards not working
Hi Ryan, thanks for the answer. There are no Spam mails in Gmail folder because none of emails are getting through. To make things clear for me (bonehead): 1. I need to make email forwarding in Gandi service 2. I need to configure Gmail mail servers for the MX records in Gandi (I am not using Gmail for your domain) 3. Everything should be working after step one and two Cheers, Markus On Feb, 11 2007 14:16 CET, Ryan (Gandi) wrote:
On Feb, 10 2007 19:18 CET, Markus Räipiö wrote:Gmail forward still not working any idea why ? Cheers, Markus On Feb, 8 2007 17:31 CET, DC wrote:Hi, I can't seem to get a response out of the gandi email support form, so I figured I would try this. I have three domains with gandi. One of them is my major one, and it's the one that I have actual hosting for. My main email address is at this domain, and email addresses from the other two domains have always forwarded to it without issue. Recently, I changed the email handling for the main domain to Google's "gmail for your domain," and it's working fine. However, the two other domains now seem incapable of forwarding mail. I keep getting an error from the gandi Postfix program. Here it is: This is the Postfix program at host lagavulin.gandi.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The Postfix program <dacraig@cienciapr.org> (expanded from <david@halfcabrecords.com>): User unknown in virtual alias table If somebody knows what's going on, I would really appreciate help. Thank you! DCGmail often thinks that mail forwarded from Gandi (and sometimes even Gandi's customer care replies!) are spam and instantly puts them in the Spam (or Junk) folder. Gmail (and Hotmail) users might want to check and see whether or not this is the case, by logging into their online mail interfaces and checking the Spam folder. Therefore, if your forwarding configuration (I am not talking about the "Gmail for your domain" service, which has nothing to do with Gandi's free e-mail forwarding service, but rather the creation of MX records to point the domain to Google's mail servers) is correct, and if you do not see your forwarded mails in your inbox, you should look in your spam folder... ** a quick note about "Gmail for your domain" -> Before setting this up, you might want to have a look at our FAQ, at the following page: http://www.gandi.net/faq/view_question/en/... Please keep in mind, however, that in the case of using that service, it is Google that manages your mails and not Gandi - as you are using Google's mail servers...
- By: DC
- Date: on 2007 Feb. 11 17:15
- Subject: Re: email forwards not working
Thanks for keeping this active, Markus. I am also not getting messages in any gmail spam folder because the messages, I'm pretty sure, are never making it past Gandi at all. That's why I'm getting that Postfix error that is listed in my very first post, the error that Gandi has YET TO RESPOND TO AT ALL!!!!! I am not incompetent, and I know that I have both my google MX records and my Gandi forwards set up correctly; it's just the combination that is not working. Gandi, here's the deal one more time (my handle is DC701-GANDI so you can look this up): I have three domains relevant to this problem for which Gandi handles the DNS: a.com, b.com, c.org c.org is the primary one, and it's the one for which I have gmail for your domain set up, so my main address is me@c.org I have had forwards for quite some time that point foo@a.com and bar@b.com to me@c.org, and they have always worked. Now, however, mail to foo@a.com or bar@b.com bounces with the Postfix error of "user unkown in virtual alias table." From what I can google about this error, it looks like Gandi is looking for some email account on c.org on its own servers instead of going to my mx records and sending it on to google. No other place has trouble sending mail to me@c.org, just my gandi forwards. Gandi, for the love of god, please respond. I mean, you've helped somebody else with an unrelated problem in front of my eyes in my own thread about this, and I have yet to hear a peep out of you for going on five days now. This is unacceptable.
- By: DC
- Date: on 2007 Feb. 11 17:21
- Subject: Re: email forwards not working
Ok I missed that Ryan up there was from Gandi, so sorry about snapping in the last post...at least the problem has some attention now. It's just hard to describe the anger that results from being ignored completely for four or five days when, frankly, having working email is as important as it is these days.
- By: Ryan (Gandi)
- Date: on 2007 Feb. 11 18:20
- Subject: Re: email forwards not working
On Feb, 11 2007 18:21 CET, DC wrote:
Ok I missed that Ryan up there was from Gandi, so sorry about snapping in the last post...at least the problem has some attention now. It's just hard to describe the anger that results from being ignored completely for four or five days when, frankly, having working email is as important as it is these days.
Hi Markus: It is not possible to use Gandi's e-mail forwarding AND Gmail's MX at the same time, because they each requires their own MX entry in a Gandi's Zone file. This is because if you want to have Gandi forward your mail, you will use Gandi's MX records (so our servers handle your mail); but if you want to use Gmail's You see, Gandi's mail forwarding uses our mail servers (MX records) but Gmail requires Google's mail servers (their MX records). You cannot mix the two - you must choose either Gandi's mail servers or Google's mail servers. Using Google's mail servers however requires that you have told Google beforehand the name of your domain, and have set up your account with them - this program is the "Gmail for your domain". If you are using a different Google program, please let us all know what it is. 3. Everything should be working after step one and two -> No, because if you do both step 1 and 2 the result will be that neither will work. You must choose between forwarding your mail using Gandi's mail servers, or pointing your domain to Google's mail servers and having them manage your mail.
Ryan http://www.gandi.net/
- By: Ryan (Gandi)
- Date: on 2007 Feb. 11 18:32
- Subject: Re: email forwards not working
On Feb, 11 2007 18:21 CET, DC wrote:
Ok I missed that Ryan up there was from Gandi, so sorry about snapping in the last post...at least the problem has some attention now. It's just hard to describe the anger that results from being ignored completely for four or five days when, frankly, having working email is as important as it is these days.
Hi DC, Don't worry about snapping - that just means you are human :) I will look at your situation in detail tomorrow (it is Sunday night now, and I am posting from home...), but from what I have read so far, you appear to be trying to do the same thing as Markus, which is use both Gandi's mail forwarding service AND Google's MX records to send e-mail via your Gmail account - which is impossible because each require their own MX records pointing to different mail servers... In the meantime, check your Gandi DNS zone: if you are on a.dns.gandi.net b.dns.gandi.net and c.dns.gandi.net and you have set up e-mail forwarding addresses and your MX records are as follows, you are perfectly configued to use our e-mail forwarding: @ 10800 IN MX 10 redir-mail-telehouse2.gandi.net. @ 10800 IN MX 10 redir-mail-telehouse1.gandi.net. But of course you will not be able to use Googl's servers, or their service, because you are pointing your domain to our mail servers. If you have set up your MX records in Gandi's DNS to be configured for the "Gmail for your domain" program (Google's letting you use their mail servers for free) - or some other Gmail program I am unaware of, then your zone must look like the following (but then, of course you will not be able to use Gandi's e-mail forwarding!): @ MX ASPMX5.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX4.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX3.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX2.GOOGLEMAIL.COM. 5 8 hours @ MX ALT2.ASPMX.L.GOOGLE.COM. 3 8 hours @ MX ASPMX.L.GOOGLE.COM. 1 8 hours @ MX ALT1.ASPMX.L.GOOGLE.COM. 3 8 hours You can set up forwarding if you are using Google's mail servers, but you can only set that up from within your Gmail account. Additionally, they will only work if you have configured Google's servers beforehand to reply to requests for your domain name. This above information is to help everyone, but DC, I will reply to you personally via the support ticket you sent.
Ryan http://www.gandi.net/
- By: DC
- Date: on 2007 Feb. 11 20:59
- Subject: Re: email forwards not working
Thank you very much, Ryan; I look forward to getting this all working. I promise you that I'm not trying to use gandi forwarding and gmail on the same domain, though. My main domain has the appropriate google mx records, and the other two have the gandi mx records. I'm only using gandi mail forwarding on the two that have gandi mx records, and the forwarding works fine, so long as it's not to addresses on the domain that is using the google mx records. Thanks again for looking at this.
- By: Markus
- Date: on 2007 Feb. 12 07:10
- Subject: Re: email forwards not working
Hi again and good morning, this time I have good news. My email forwarding is working now. So now my forwarded emails are going straight to gmail accounts where the forwarding is pointing to. Explanations on the Gandi site are not very clear on this setup. My mistake was that I thought that I should use the google mail servers on the MX field but that is just plain wrong. I should have thought about but hey we are just humans after all ;-) Google mail server can be used only in the case when you have setup your domain to google (Google Apps for Your Domain). Check http://www.google.com/a/ So if you want to have a gmail account with email address like john.doe@gmail.com and would like to forward john.doe@doe.com emails to it then you must use Gandi MX information: @ 10800 IN MX 10 redir-mail-telehouse2.gandi.net. @ 10800 IN MX 10 redir-mail-telehouse1.gandi.net. and Gandi DNS !!! You can still change the sender address from Gmail to be doe.com and not gmail.com if you want. If you are about to setup Google Apps for Your Domain setup then you must use Google MX. Thanks Ryan for clearing things out. Cheers, Markus On Feb, 11 2007 19:32 CET, Ryan (Gandi) wrote:
On Feb, 11 2007 18:21 CET, DC wrote:Ok I missed that Ryan up there was from Gandi, so sorry about snapping in the last post...at least the problem has some attention now. It's just hard to describe the anger that results from being ignored completely for four or five days when, frankly, having working email is as important as it is these days.Hi DC, Don't worry about snapping - that just means you are human :) I will look at your situation in detail tomorrow (it is Sunday night now, and I am posting from home...), but from what I have read so far, you appear to be trying to do the same thing as Markus, which is use both Gandi's mail forwarding service AND Google's MX records to send e-mail via your Gmail account - which is impossible because each require their own MX records pointing to different mail servers... In the meantime, check your Gandi DNS zone: if you are on a.dns.gandi.net b.dns.gandi.net and c.dns.gandi.net and you have set up e-mail forwarding addresses and your MX records are as follows, you are perfectly configued to use our e-mail forwarding: @ 10800 IN MX 10 redir-mail-telehouse2.gandi.net. @ 10800 IN MX 10 redir-mail-telehouse1.gandi.net. But of course you will not be able to use Googl's servers, or their service, because you are pointing your domain to our mail servers. If you have set up your MX records in Gandi's DNS to be configured for the "Gmail for your domain" program (Google's letting you use their mail servers for free) - or some other Gmail program I am unaware of, then your zone must look like the following (but then, of course you will not be able to use Gandi's e-mail forwarding!): @ MX ASPMX5.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX4.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX3.GOOGLEMAIL.COM. 5 8 hours @ MX ASPMX2.GOOGLEMAIL.COM. 5 8 hours @ MX ALT2.ASPMX.L.GOOGLE.COM. 3 8 hours @ MX ASPMX.L.GOOGLE.COM. 1 8 hours @ MX ALT1.ASPMX.L.GOOGLE.COM. 3 8 hours You can set up forwarding if you are using Google's mail servers, but you can only set that up from within your Gmail account. Additionally, they will only work if you have configured Google's servers beforehand to reply to requests for your domain name. This above information is to help everyone, but DC, I will reply to you personally via the support ticket you sent.
- By: Medroll
- Date: on 2007 Mar. 17 17:41
- Subject: Re: email forwards not working
Just want to express gratitude for information :)