Hi there, I have about 15 domain name buys listed under "orders in progress". I paid by credit card around 20th november. There doesn't seem to be anything I can do apart from cancel my order, which I don't want to do because I'm afraid of losing my domains. What's going on? Is something stuck? This has never happened to me before, usually upon buying a domain I have access to it immediately -- and here I'm starting to be in trouble because I need to use some of the domains stuck in that queue. Thanks for any help.
Domain General: Orders in progress... why?
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- By: Stephanie Booth
- Date: on 2007 Dec. 10 10:09
- Subject: Orders in progress... why?
- By: Jonathan (Gandi)
- Date: on 2007 Dec. 10 20:05
- Subject: Re: Orders in progress... why?
Hi Stephanie, What is your Gandi Handle ?
\o/ Jonathan Gandi.Net
- By: Bart
- Date: on 2007 Dec. 11 09:21
- Subject: Re: Orders in progress... why?
Same here with a transfer of a .fr domain. When it was initially canceled I asked why through the support form. Never got an answer. I have re-initiated the transfer and it has the status "being processed" since 26-10-2007 now. The order number is 4074759. Any clarity on this? Are there any further actions desired from our side? Our client is waiting...
- By: Soraya
- Date: on 2007 Dec. 12 13:49
- Subject: Re: Orders in progress... why?
Bart wrote:
Same here with a transfer of a .fr domain. When it was initially canceled I asked why through the support form. Never got an answer. I have re-initiated the transfer and it has the status "being processed" since 26-10-2007 now. The order number is 4074759. Any clarity on this? Are there any further actions desired from our side? Our client is waiting...
Hello Bart, We have found no previous request coming from this email address. The transfer of your .fr domain is suspended because of DNS problems. We are going to send you an email about this. Regards, Soraya