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Blog General: Please RE-activate my account

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I still do not know why my account was canceled?
I have not recieved any response from you.
Please re-activate it.
I have been a gandi.net customer for 5 years.
All of my information is CORRECT.
I FAXED you my Driver's License.
ref. JV471-GANDI

Can you please respond to me.
Good morning, 

We have sent you an e-mail concerning the reasons for your account's
suspension on May 16 in reply to the e-mail you sent to support; this
e-mail also indicated how to reactivate your account, which is
currently in violation of both our general and special .fr conditions
of domain name registration.

We have not received your fax as of yet; please re-send it at
+33.1.43.73.18.51 and indicate the reference number FA671008.

Please verify your inbox, and as you use gmail, you may want to look in
your spam folder in the event our mail was considered to be spam by
Google and sent there. 

We look forward to your reply.
Sincerely,
Françoise
GANDI SAS
http://www.gandi.net/