What's the usual turn-around time for urgent e-mail issues? Gandi mail forwarding has been bouncing my mail since at least saturday and my support request has gone unanswered for two full days. Is there a way to assign a priority to urgent, service-affecting problems like this or does this get the same priority as minor questions and the like? Gandi Support: --------------------- My issue number is Ref964457. This is affecting mail for *eight* domains. This is not a minor issue. I've put a work-around in place but have lost mail in the interim and need this addressed ASAP.
Mail General: Support time for urgent mail issues?
In topic: Support time for urgent mail issues?
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- From: Kenn
- Date: on 2007 Nov. 5 21:43
- Subject: Support time for urgent mail issues?