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Mail General: Re: Ref1584649

In topic: Re: Ref1584649

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  • From: Posted by an authenticated user samos zaka
  • Date: on 2008 Aug. 13 18:12
  • Subject: Re: Ref1584649
Richard,

As explained in my mail, your message to support was actually filtered
as spam, which explains why you did not receive an answer before today.
Sorry about this.

Regarding your mail issue : 
The problem comes from the fact that we have been blacklisted by Hotmail
and Verizon.
As usual in these cases we cannot do much but wait for the standard 72
hours for this blacklisting to end. 

On our side, we are currently working on improving our system so this
does not happen again.

Please accept our apologies about this,
Best regards,
Sam