I've sent Gandi Support three messages regarding inordinately long delivery times for my mail forwarding account (on Tue, 29 Jul 2008; Wed, 06 Aug 2008; and Sat, 09 Aug 2008). I received the standard automated response to the first message, assigning reference number Ref1584649, yet I have heard *NOTHING* from a real person. The delay times that I am experiencing range from 12 hours to 2 ½ days! In each of my email messages I've enclosed message headers from some of the delayed emails to demonstrate the problem. I'm getting angrier and angrier that no one will even respond let alone fix the problem. Gandi has served me well for many years but maybe now is the time to start looking for a more interested and responsive service provider. Dick Schofield
Mail General: Re: Ref1584649
In topic: Re: Ref1584649
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- From:
Richard Schofield - Date: on 2008 Aug. 11 16:55
- Subject: Re: Ref1584649