Gandi.net Groups

Domain General: Re: teleriva.com, <Ref953511>

In topic: teleriva.com, <Ref953511>

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Thank you,

now I'm able to control the domain. After you fixed the mistake with
wrong expiry date and removed the transfer lock, I initiated the
process of transferring the domain to our main registrar. I'm sorry to
say this, but my company is not satisfied with service, when we get
support only after involving ICANN or have to wait for days otherwise.

I hope, your service will improve in the future, but for the time being
we don't want to keep any domains with Gandi.

Thanks for your cooperation anyway,
Zakhar

On Nov, 16 2007 11:46 CET, Françoise Gandinette wrote:
Dear Zakhar,

I have just answered your questions on the support <Ref953511>.

Please feel free to tell me if you have now all the information to
manage your domain name online, particularly  choosing between
configure yourself your  own nameservers, or using Gandi's nameservers
with MX records.

If this response does not fix your issues, please feel free to send me
on support your phone number. 

Best regards,