On Jun, 13 2007 12:26 CEST, Jim Poulette wrote:
Nicolas, My experience is that GANDI does NOT respond. Yes - it's been a disaster for me also. Several emails to GANDI Support and not a single answer. Dozens of emails simply lost - every day. The "email reminder" service for the ownership change apparently does not work also - not a single email about ownership change confirmation. It feels like this system is a front. If I don't get some semblance of support in the next few days - I'm transferring everything. Jim
This sounds like it is a spam filtering problem on your side. I recently got a reminder email informing me of an expiring domain. Do you get the "GANDI acknowledgement" email with the reference number? I just sent Gandi a message through their online form regarding a contract document being in french instead of English and I got the acknowledgement email. I can report in regards to the response time tomorrow. Claus