On Mar, 29 2007 00:01 CEST, Domain Guru wrote:
WE have never used gandi in the past. But within 48 hours or submitting registraitons, alreay there are mass problems including major over billing, payment errors, acccount disapearling, reseller payment taken but account then removed and disapeared.... Linked accounts that have nothing to do with our acount. Has anyone else expeierenced this with them ? Do they ever answer support tickets timely ??? Is there any contact number to actually talk to someone ? 500,000 domains and they dont have a contact and there is no response. They even have listed domains in our account that are not even registered with GANDI how is this possible? Just trying to see if anyone has expierenced some of the same problems Thanks
Bonjour, Je suis Francois Panassac gérant de la société Creascripts. Des noms de domaine litigieux ont été enregistrés sous mon nom sans que j'en sois informé. Gandi m'a contacté dès la connaissance de ce problème, je me suis rendu dans leurs locaux et nous avons suivi les procédures nécessaires pour régler les problèmes. Tout est rentré dans l'ordre, Gandi a été rapide honnête et professionnel. Francois