Le 29 mar 2007 à 00:01 CEST, Domain Guru a écrit :
WE have never used gandi in the past. But within 48 hours or submitting registraitons, alreay there are mass problems including major over billing, payment errors, acccount disapearling, reseller payment taken but account then removed and disapeared.... Linked accounts that have nothing to do with our acount. Has anyone else expeierenced this with them ? Do they ever answer support tickets timely ??? Is there any contact number to actually talk to someone ? 500,000 domains and they dont have a contact and there is no response. They even have listed domains in our account that are not even registered with GANDI how is this possible? Just trying to see if anyone has expierenced some of the same problems Thanks
Dear "Domain Guru", In addition to the emails that we have sent with regards to your particular case, please see our reply to your comment in the following forum: http://groups.gandi.net/topic/gandi.en.dom... This being said, statements made in your comment above clearly demonstrate that you have been receiving our e-mails. We therefore consider your posting to be defamitory. To those of you who have not received replies to your support emails within a delay of 24 hours, please note that some providers' anti-spam tools are blocking Gandi's emails. To know more, please see this information: http://www.gandibar.net/post/2007/03/28/Mi... Best regards,