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Domain General: Re: Forwarding Service Interruption 8 March, 2007

In topic: Forwarding Service Interruption 8 March, 2007

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Anthony wrote:
On Mar, 8 2007 13:55 CET, Ryan (Gandi) wrote:
I have already replied to your e-mail that you sent to support
concerning your e-mail forwarding (the subject is "DOMAIN :
PlasticAvalon.org").

Please check and see that my reply was not automatically sent to your
spam or junk folder by your e-mail client or webmail service. I have
just sent you another reply to the same question, so you should now
have two! 
OK, I have your second mail now. My mail forward is still not working
though.

Your first mail was indeed trapped as spam, for the following reasons:

Content analysis details:   (3.2 points, 3.0 required)

 pts rule name              description
---- ---------------------- ----------------
 1.8 INVALID_DATE           Invalid Date: header (not RFC 2822)
-0.0 SPF_PASS               SPF: sender matches SPF record
 0.0 HTML_MESSAGE           BODY: HTML included in message
 0.9 HTML_10_20             BODY: Message is 10% to 20% HTML
 0.5 DNS_FROM_RFC_ABUSE     RBL: Envelope sender in
abuse.rfc-ignorant.org
Hi Anthony,

You have not changed your DNS yet as I suggested in my mail...

Please update them, wait for the propagation to occur, and then test
your forwarding. This will, in my opinion, fix your forwarding situation.

This brings to mind another idea: since my e-mail was sent to spam, it
is likely that your forwarded e-mails are also sent to your spam folder
or dismissed as spam as well. There again, switching to our new servers
should fix that (please, let's continue this discussion by the support
e-mails, as the forum is not intended for  direct customer support...)

Best regards,
Ryan