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Domain General: Re: email forwards not working

In topic: email forwards not working

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Hi again and good morning,

this time I have good news. My email forwarding is working now.

So now my forwarded emails are going straight to gmail accounts where
the forwarding is pointing to.

Explanations on the Gandi site are not very clear on this setup. My
mistake was that I thought that I should use the google mail servers on
the MX field but that is just plain wrong. I should have thought about
but hey we are just humans after all ;-)

Google mail server can be used only in the case when you have setup your
domain to google (Google Apps for Your Domain). Check
http://www.google.com/a/

So if you want to have a gmail account with email address like
john.doe@gmail.com and would like to forward john.doe@doe.com emails to
it then you must use Gandi MX information:

@ 10800 IN MX 10 redir-mail-telehouse2.gandi.net.
@ 10800 IN MX 10 redir-mail-telehouse1.gandi.net.

and Gandi DNS !!! You can still change the sender address from Gmail to
be doe.com and not gmail.com if you want.

If you are about to setup Google Apps for Your Domain setup then you
must use Google MX.

Thanks Ryan for clearing things out.

Cheers,
Markus

On Feb, 11 2007 19:32 CET, Ryan (Gandi) wrote:
On Feb, 11 2007 18:21 CET, DC wrote:
Ok I missed that Ryan up there was from Gandi, so sorry about
snapping
in the last post...at least the problem has some attention now. It's
just hard to describe the anger that results from being ignored
completely for four or five days when, frankly, having working email
is
as important as it is these days.
Hi DC,

Don't worry about snapping - that just means you are human :) 

I will look at your situation in detail tomorrow (it is Sunday night
now, and I am posting from home...), but from what I have read so far,
you appear to be trying to do the same thing as Markus, which is use
both Gandi's mail forwarding service AND Google's MX records to send
e-mail via your Gmail account - which is impossible because each
require their own MX records pointing to different mail servers...

In the meantime, check your Gandi DNS zone: if you are on
a.dns.gandi.net b.dns.gandi.net and c.dns.gandi.net and you have set
up
e-mail forwarding addresses and your MX records are as follows, you
are
perfectly configued to use our e-mail forwarding:

@ 10800 IN MX 10 redir-mail-telehouse2.gandi.net.
@ 10800 IN MX 10 redir-mail-telehouse1.gandi.net.

But of course you will not be able to use Googl's servers, or their
service, because you are pointing your domain to our mail servers.

If you have set up your MX records in Gandi's DNS to be configured for
the "Gmail for your domain" program (Google's letting you use their
mail servers for free) - or some other Gmail program I am unaware of,
then your zone must look like the following (but then, of course you
will not be able to use Gandi's e-mail forwarding!):

@  	MX  	ASPMX5.GOOGLEMAIL.COM.  5  	8 hours  	 
@ 	MX 	ASPMX4.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ASPMX3.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ASPMX2.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ALT2.ASPMX.L.GOOGLE.COM. 3 	8 hours 	
@ 	MX 	ASPMX.L.GOOGLE.COM. 	1 	8 hours 	
@ 	MX 	ALT1.ASPMX.L.GOOGLE.COM. 3 	8 hours 	

You can set up forwarding if you are using Google's mail servers, but
you can only set that up from within your Gmail account. Additionally,
they will only work if you have configured Google's servers beforehand
to reply to requests for your domain name.

This above information is to help everyone, but DC, I will reply to
you
personally via the support ticket you sent.