Gandi.net Groups

Domain General: Re: email forwards not working

In topic: email forwards not working

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On Feb, 11 2007 18:21 CET, DC wrote:
Ok I missed that Ryan up there was from Gandi, so sorry about snapping
in the last post...at least the problem has some attention now. It's
just hard to describe the anger that results from being ignored
completely for four or five days when, frankly, having working email
is
as important as it is these days.
Hi DC,

Don't worry about snapping - that just means you are human :) 

I will look at your situation in detail tomorrow (it is Sunday night
now, and I am posting from home...), but from what I have read so far,
you appear to be trying to do the same thing as Markus, which is use
both Gandi's mail forwarding service AND Google's MX records to send
e-mail via your Gmail account - which is impossible because each
require their own MX records pointing to different mail servers...

In the meantime, check your Gandi DNS zone: if you are on
a.dns.gandi.net b.dns.gandi.net and c.dns.gandi.net and you have set up
e-mail forwarding addresses and your MX records are as follows, you are
perfectly configued to use our e-mail forwarding:

@ 10800 IN MX 10 redir-mail-telehouse2.gandi.net.
@ 10800 IN MX 10 redir-mail-telehouse1.gandi.net.

But of course you will not be able to use Googl's servers, or their
service, because you are pointing your domain to our mail servers.

If you have set up your MX records in Gandi's DNS to be configured for
the "Gmail for your domain" program (Google's letting you use their
mail servers for free) - or some other Gmail program I am unaware of,
then your zone must look like the following (but then, of course you
will not be able to use Gandi's e-mail forwarding!):

@  	MX  	ASPMX5.GOOGLEMAIL.COM.  5  	8 hours  	 
@ 	MX 	ASPMX4.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ASPMX3.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ASPMX2.GOOGLEMAIL.COM. 	5 	8 hours 	
@ 	MX 	ALT2.ASPMX.L.GOOGLE.COM. 3 	8 hours 	
@ 	MX 	ASPMX.L.GOOGLE.COM. 	1 	8 hours 	
@ 	MX 	ALT1.ASPMX.L.GOOGLE.COM. 3 	8 hours 	

You can set up forwarding if you are using Google's mail servers, but
you can only set that up from within your Gmail account. Additionally,
they will only work if you have configured Google's servers beforehand
to reply to requests for your domain name.

This above information is to help everyone, but DC, I will reply to you
personally via the support ticket you sent.
Ryan
http://www.gandi.net/