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Domain General: Re: gandi is not about service! If they are honest, this post will stay readable to all.

In topic: gandi is not about service! If they are honest, this post will stay readable to all.

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Pierre:
thank you for your constructive comments :)


Roamreview:

I have read Ref 1090748 on support, and I will answer it in a few
minutes, explaining how you can change the owner and contacts for the
domain name. However for that I you will have to use our interface,
because for security reasons we will not change such data without a
formal authentification (handle or password).

About the invoices issue, I can not explain better than Pierre :)
"Reseller accounts are for resellers, which clearly means that the
reseller receives the invoice et makes a new invoice to his client. ".

Please not that the contact on the invoice is the handle who was logged
during the purchase. As a reseller, you can specify a different billing
contact, so that someone else can access to the invoices. But the billed
contact will always be the reseller.

Best regards,
Françoise
GANDI SAS
http://www.gandi.net/