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Domain General: Re: gandi is not about service! If they are honest, this post will stay readable to all.

In topic: gandi is not about service! If they are honest, this post will stay readable to all.

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Le 14 jan 2008 à 11:44 CET, roamreview a écrit :

I think the answer is yes for all contacts ... but owner, which requires
(per ICANN rules) a specific procedure and this makes a lot of sense, to
prevent indelicate reseller to take ownership of a client domain ...
Moreover, in the reseller system, all the invoices are sent to the
reseller.
Have you tested the reseller system?
Exactly what shouldn't happen! The invoice needs to be in the name of
the owner, not in the name of the "reseller".
Hmm hmm
I have been reading all these posts since #1, and I am
not related in any way to Gandi, I have a reseller account, but I am not
currently using Gandi as a host.

I do not agree at all with this last remark: Reseller accounts are for
resellers, which clearly means that the reseller receives the invoice
et makes a new invoice to his client. The client does not even know
(that's up to the reseller) about Gandi. That's the way all reseller
accounts work (and I have more than one with other companies).

Nevertheless, I think that what you want can be achieved with all
reseller accounts: just creat one handle for your client that you will
use as the "billing contact" for all domains he owns and that's it. 
As mentionned by support, when you create a new domain with a reseller
account, Gandi's interface proposes you to use the reseller's handle as
a contact for proprietary/admin/technical/billing contact, but allows
you to change that at creation time: a specific owner, and/or a
specific handle for each type of contact.

I must say that the Gandi's reseller interface is one of the best I have
ever seen, and Gandi entering the hosting market is a good news for me,
because of their very good service history as a registrar (I agree it's
a different problem, we'll see).

Pierre.