Dear roamreview, I am sorry if you did not get rapid and satisfying answers from our support team! We will speak about that, and make sure that our future answers are very fast and comprehensive. May you have any inconvenience in the future, feel free to send your email to my attention, and/or to the Reseller service.
So every time you need to change a contact detail of a contact, you need to login and password differently for every owner detail change, per owner that is.
This is thrue in the standard registration/management system. But in the reseller system, you can do *everything* from your reseller account (except validate an ownership change or delete a domain before expiration), so you do not need to loggin with your customer's handle.
Why do your forms need to be unintelligible? 1 form, all contact details of all contact types in 1 form.
This is exactly our reseller interface for domain names registration. You purchase n domains, you have one form for all the handles, like: - admin contact for all domains (by default, your reseller account) - tech contact for all domains (by default, your reseller account) - billing contact for all domains (by default, your reseller account) - owner of domain1 : specify the handle, or search for an existing handle, or create a new handle - owner of domain2 : can be the same (copy-paste) or a different one - owner of domain3 ... Have you created a reseller handle to see this interface?
Besides, the contact data that I sent you by email is still not put in, so don't blame me when you discover on my domain name there are contact data errors.
Well, we still need to have an up-to-date database about contacts (ICANN rules...). May you have any difficulty to update or change a contact, feel free to send me an email on the support, I will help you for each issue. Maybe you will have a better idea of the interface as soon as you will see it. Feel free to create (for free) <https://www.gandi.net/login/new> a reseller handle, and tell me what you think about the reseller interface (registration interface for example). Best regards,
Françoise GANDI SAS http://www.gandi.net/